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DC PracticeSolutions

DC Practice Solutions

One Partner. Every System Your Practice Needs.

AI front desk, patient marketing, reputation, and HIPAA compliance for clinics, med spas, and care facilities, built and run by a nurse who owns a healthcare facility.

Get Your Free Practice Assessment See How It Works

Always on. Always connected.

Your AI front desk.

Answers calls. Books visits. Handles the follow-through.

From the first call to the confirmed visit, keep patients connected and give your team fewer loose ends.

Your AI front desk connecting patients and healthcare staff through calls, messages, and appointment scheduling.
Appointment booking
Offers available times, books the visit, and sends a confirmation.
Insurance verification
Checks eligibility through your connected workflow and flags questions for staff.
Copay collection
Sends a secure payment link and confirms payment with your team.

Insurance and payment workflows depend on your connected systems and practice policies. Eligibility is not a guarantee of coverage.

Book a free walkthrough
Call logIllustrative conversations · Not live patient data

After hours · Office closed

  1. Caller

    Hi, can I book a first visit for tomorrow?

  2. Your AI front desk

    Of course. There’s an opening at 8:30 AM or 11:15 AM. Which works better for you?

  3. Caller

    8:30, please.

  4. Your AI front desk

    Your appointment is booked for 8:30 AM. I’m sending your confirmation and a secure intake link by text.

Tasks completed · Example

  • Appointment booked
  • Confirmation text sent
  • Intake link sent
  • Front desk notified

The problem

Your practice is leaking revenue in places you can't see.

Missed calls, empty chairs, and patients who never come back rarely show up on a report. But they add up, every single month.

~0%

Average no-show rate without a recovery system

[STAT — Source pending verification]

40–0%

Of med spa clients don't return after their first visit

[STAT — Source pending verification]

$70K–$0K

Estimated recoverable revenue lost per practice, per year

[STAT — Source pending verification]

$61K–$0K

Fully loaded front-desk cost per year, with 30–40% annual turnover

[STAT — Source pending verification]

The suite

Three pillars. One connected system.

Replace the marketing agency, answering service, IT person, and compliance consultant with one partner who sees the whole picture.

How it works

From first conversation to a practice that runs itself.

  1. Step 1

    Free Assessment

    We review your phones, schedule, marketing, and compliance to find where revenue is leaking.

  2. Step 2

    Custom Blueprint

    A clear plan for which systems to build first, with timelines and expected impact.

  3. Step 3

    Done-For-You Build

    We build, configure, and launch everything. Your team gets trained, not burdened.

  4. Step 4

    Ongoing Optimization

    Monthly reviews, continuous tuning, and a real person to call when you need us.

Johnny, founder of DC Practice Solutions
Registered Nurse · 10+ yrs
Runs a practice, med spa & ALF

Meet the founder

Built by someone who lives it.

I've spent more than ten years as a Registered Nurse. Today, my wife and I run a medical practice, a medical spa, and an assisted living facility — with a second location on the way. I know what it's like when the phone won't stop, a staff member calls out, and an inspection is next week. We make it work by letting AI handle the back-end heavy lifting. I built DC Practice Solutions to give independent practices the same.

"We don't just build systems for healthcare practices. We run three. Every workflow we build, we trust in our own."
Johnny, RN · Founder
Read Johnny's story

The difference

Same practice. Very different week.

See what changes when every call, reminder, follow-up, and review is handled — without adding work for your team.

  • After-hours calls
    BeforeThe phone rings out — patients call the next practice
    With DC Practice SolutionsYour AI front desk answers every call, day and night
  • Speed to lead
    BeforeNew inquiries wait hours for a callback
    With DC Practice SolutionsEvery missed call gets an instant text back in seconds
  • No-shows
    BeforeNo-shows leave holes in the schedule
    With DC Practice SolutionsAutomated reminders and waitlist fill keep chairs full
  • Paperwork
    BeforeClipboards and missing consents at check-in
    With DC Practice SolutionsIntake and e-signatures finished before arrival
  • Patient retention
    BeforePatients quietly drift away after visit one
    With DC Practice SolutionsFollow-up and rebooking run on autopilot
  • Reputation
    BeforeHappy patients forget to leave reviews
    With DC Practice SolutionsReview requests go out automatically, HIPAA-safe
  • Your systems
    BeforeFive vendors, five logins, five bills
    With DC Practice SolutionsOne partner. One connected system.

Who we serve

Built for independent healthcare.

Medical Clinics & Primary Care

Fewer missed calls, fewer no-shows, a calmer front desk.

Learn more

Med Spas & Aesthetic Practices

Convert more inquiries and keep clients coming back.

Learn more

Wellness & IV / Functional Medicine

Memberships, follow-ups, and a smoother patient journey.

Learn more

Assisted Living & Care Facilities

Respond to families fast and keep occupancy steady.

Learn more

HIPAA & security

Patient trust is non-negotiable.

We run a healthcare facility ourselves. We protect your patients' data the way we protect our own residents'.

How we protect data

Signed BAA

A Business Associate Agreement with every client before go-live.

Encrypted everywhere

Data encrypted in transit and at rest on compliant infrastructure.

Access controls

Role-based access and audit trails so only the right people see PHI.

No PHI in pixels

Marketing measurement that keeps patient data out of ad platforms.

Results

Real outcomes, shared with permission.

View results page
[Case Study — Pending Client Approval]

Med spa case study

Practice type, challenge, what we built, and verified results will appear here once the client approves publication.

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Metric TBD
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Metric TBD
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Metric TBD
[Case Study — Pending Client Approval]

Assisted living case study

Practice type, challenge, what we built, and verified results will appear here once the client approves publication.

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Metric TBD
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Metric TBD
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Metric TBD

Revenue leak calculator

What is your practice leaving on the table?

Adjust the sliders to match your practice. Results update instantly.

150
25%
$1,500
15%
400

Estimated annual revenue leaking

$0

From missed calls
$270,000
From no-shows
$135,000
Get your full assessment

This is an estimate for illustration only, not a guarantee. It assumes 40% of missed new-patient calls would have booked and values each no-show at one-eighth of patient lifetime value. Your assessment uses your real numbers.

FAQ

Questions practice owners ask us.

Don't see yours? We're happy to talk it through.

Your practice deserves a partner, not another vendor.

Start with a free practice assessment. We'll map where revenue is leaking and what to fix first.

Get Your Free Practice Assessment Talk to Our Team